Testimonials

 

There are a lot of sayings about feedback and reviews; principally that “you cannot please everyone”, although one of my favourites is by Vince Lombardi: “Perfection is not attainable, but if we chase perfection we can catch excellence”. Another I was once told: “it takes 20 people to get a good reputation and 1 to give you a bad one – because that person will talk about it louder”.

 

Personally we follow the ‘marginal gains’ philosophy, that if we can improve every action we take by 1%, then they all add up to being better than the competition – which in turn leads to what many of our buyers and sellers comment: that we ‘go the extra mile’.

 

We are in an industry with an average trust rating of 27% - deserved by many, however at Milfords, you will find people that care about what you want from an estate agent and are trying to do their bit to raise that too by another 1%, well it will be a start.....


Awards from AllAgents - The UK's Largest Customer Review Website for the Property Industry




From Sellers     From Buyers

Reviews are for Milfords and previous trading names



David and his team exceeded my expectations throughout the sale. They gave sound advice, were very supportive and took a very personal approach. David made the sale much easier than I was expecting in spite of turbulence caused by another covid wave and truly went above and beyond. I highly recommend them. Thanks David!
Matt - Vendor
02/02/2022
 
David Thompson of Hardings has been very helpful throughout the procedure of purchasing our property, particularly after the sale was agreed. He is an Agent who definitely does things differently from other estate agents – for sellers and buyers.
He smoothed the way for us as purchasers of the property even though he was not working on our behalf.
He helped pave the way in recommending good trades people for work we wanted doing on the property and with the consent of the sellers, went out of his way to arrange visits for us to take measurements and discuss requirements with painters etc.,
He can be well recommended and I would most certainly use Hardings if, and when we ever want to sell our property.
Tony - Buyer
27/04/2021
 
When David first valued our property, we were impressed by his promises to get the detail right and concentrating on finding a good 'buyer match' for our bungalow, rather than just supplying a large number of 'viewers' who were not in a position to buy. In our eyes, this marked Hardings out from the other estate agents from whom we had received a valuation, so we appointed David as the sole agent.
We were not disappointed. As well as efficiently completing the sale for us at a satisfactory price, David has liaised with all the relevant people including solicitors and buyers, to ensure that we had a smooth ride. This was important to us as we live some distance away from the property.
David also went what we considered to be 'above and beyond his duty' by regularly visiting the property during the winter months to ensure that we complied with our house insurer's conditions.
We would have no hesitation in recommending David and Hardings to other potential buyers or sellers of property in the area.
Richard - Vendor
25/04/2021
 
This is the second property i have sold using David at Hardings. Yet again he has achieved another sales record ,managing to get a price well above similar previously sold properties in the area.
The whole process was exactly as before, very professional, with excellent advice and communication throughout, going above and beyond to ensure that everything ran smoothly with the sale.
I would have no hesitation in recommending David and the team at Hardings.
Mark Penfold - Vendor
08/03/2021
 
Just a very helpful gentleman to me from start to finish of my sale. he went "above and beyond" for me, due to a tricky situation.
Denise Madeline Joan Hawes - Vendor
06/03/2021
 
First class service from start to finish, David goes that extra mile to get what is a very stressful thing to undertake. Helpful , understanding to meet all parties needs within the chain, nothing is too much. Many thanks David. And will be my go to Agent for future moves Mark
markh - Vendor
05/03/2021
 
We can't recommend David at Hardings highly enough. From start to finish he was professional, got back to us when he said he would and kept us well informed. He gave us great advice and was very supportive.
Laurence - Buyer
04/03/2021
 
After buying a flat at Spire View Salisbury, we just wanted to thank David for his very attentive and informative service showing us the 2 bed flat several times. He went much further than would be expected in helping my elderly cousin decide on purchasing this flat and then was invaluable in ensuring everything went smoothly for the conveyancing and move during this very difficult Covid restricted period (Sept 2020 to Jan 2021). He recommended some very good local solicitors, services and contractors to help at every stage. If you are selling then your property is in great hands and if buying then you are lucky to have him there to be of genuine help. Tom and Guy
Tom - Buyer
31/12/2020
 
David is passionate about going beyond expectations to secure the best price for the seller and never once resorted to the ploy of down valuing the property to achive a quick sale. David is meticulous about proceedure resulting in efficient transaction for both buyer and seller.
Paddy - Vendor
22/12/2020
 
Thank you to David at Hardings for all your hard work with our house purchase. He went above and beyond to ensure we had a smooth purchase and was knowledgeable and responsive to all our questions and requests.
Victoria - Buyer
08/12/2020
 
In what was an extremely stressful time for me, having to clear my Mother's house and put it on the market, I have to say David Thompson from Hardings was exceptional. He came into the property, was reassuring, honest and so helpful and made it so much easier for me to cope. He marketed the property and we had a buyer within one and a half days and achieved the top price.
He kept me informed throughout from start to finish, dealt with the buyers, reassured me on any concerns I had and continually checked on the progress.
I cannot thank him enough for his amazing help and making the entire process so easy for me. I will certainly be recommending him to everyone who is thinking of selling their home in the future.
Carolanne - Vendor
06/12/2020
 
David Thompson and the team at Hardings have been fantastic in helping me purchase my first home. I was not from the local area and from arranging viewings, to communicating with the seller and answering questions about the process and the local area. David was prompt and effective in helping my making the right decision in home and moving with minimal delays.
Alec - Buyer
25/11/2020
 
A phenomenal agent!

David has been fantastic from the get go! The advert he created for our home was unique and perfectly written, which attracted plenty of viewers and ultimately a buyer. His commutation was fantastic throughout.

He went above and beyond his line of duty to rectify an issue which could have cost us the sale. Something I think other agents wouldn’t have done.

I highly recommend David and the Hardings team!
Mark - Vendor
24/08/2020
 
Fantastic from start to finish.
From the very first phone call David could not offer enough help.
Knowing my time constraints, David quickly put me in touch with a Mortgage broker to assist in a quick purchase.
Once the deal was complete David’s after care has been phenomenal and even put me in touch with a property surveyor knowing an extension was likely to be put up.
My choice of estate agents for the future is already confirmed.
Ian - Buyer
14/08/2020
 
This has not been the easiest time to sell a property not only given Lockdown but also the trauma of selling Mums house for Nursing Care.
David at Hardings has been exceptional. Diligent, efficient, thoughtful, excellent communication, proactive and knowledgeable. As a property investor I’ve dealt with many property transactions and David at Hardings has excelled.
John - Vendor
13/08/2020
 
Against all odds (Covid 19) David still sold the house on the first day at the full asking price. He kept us informed throughout and was timely and efficient. We couldn't be happier.
Sarah - Vendor
07/08/2020
 
Excellent communication. Always answering questions evening during at night time. Havent seen David in person but cant complain about the quality of work they have provided. Also helped me chase up paperwork with the solicitors.
Positive experience.
Jithin - Buyer
15/07/2020
 
Excellent professional service with an added personal touch. David was extremely helpful and would highly recommend Hardings. Very pleased we chose Hardings to act for us with our sale.
Julie - Vendor
09/02/2020
 
We were very impressed with the caring and professional approach to buying our bungalow by David Thompson from Hardings
Nothing was too much trouble and you knew you were in a safe pair of hands.
Mr - Buyer
06/02/2020
 
I would not hesitate to recommend David Thompson who successfully sold my fathers property after a string of previous agents hardly got any viewings. From his first contact with us where he spent a lot of time getting the wording and the pictures right through to completion where he was chasing for missing documents, David has kept us informed throughout. An exceptional service, thank-you David.
Lisa - Vendor
03/02/2020
 
This was our 3rd estate agent, as others did not seem interested once you had signed on the dotted line. David gave 110 % could not do enough for us, kept us updated every week with how he was marketing our property and what he would be doing the next week. You can not go wrong by using Hardings Estate agents wished we had used them in the first place.
Carol - Vendor
17/11/2019
 
Provides best value for money with regards to selling, and also gives a very supportive and professional service. Extremely helpful with resolving issues and always available at all times. Felt that David was working in my best interest at all times. Would definitely use Hardings, Salisbury again and recommend them with no hesitation.
Michael - Vendor
31/10/2019
 
Searched for a property in Salisbury and we found Hardings Estate Agents.
Met David there and was an instant like to the Gentleman. Great Sale skills with the communication but not only that, he was more interesting in how we felt about the property and did not push us into anything ( Not like some ).
Seemed to be more concerned about his clients than selling.
That to me is a good honest person.
Once we chose the house, David wanted to make sure we was 100% sure.
He also helped us all the way with the Solicitors and Builders to make sure everything went as smooth as can be.
Hardings Estate agents I would 100% recommend.
If you ever want to either sell or buy the I would go to see David at Hardings

D.S
Danny - Buyer
10/10/2019
 
In 57 years of marriage we have moved 8 times. This summer we moved from a large 5 bed house into a flat. A big move.
After 6 months with 3 different local agents and nothing happening, David Thompson of Hardings was introduced to us coming highly recommended.
David came to us like a breath of fresh air to work out a plan of action and a promise to get us moved by the end of summer (promise fulfilled)
He has been so helpful in all aspects of our sale which came within 8 weeks as promised. We felt really supported. At all times he was proactive in following up potential buyers, keeping us well informed all the way through the sale and progress of the transaction up to completion, contacting solicitors and chasing up and down the chain.
We very much recommend Hardings as a 5***** trustworthy and effective estate agency
Maureen - Vendor
08/10/2019
 
We thoroughly recommend Hardings and specifically David Thompson who worked so hard to achieve a quick and efficient sale of our property. He supported us throughout, keeping us us informed even when problems
occurred with our new build purchase. His hard work and professionalism is a credit to Hardings.
John - Vendor
06/08/2019
 
Since day one (making the first phone call) to arrange to view the property, the service we have experienced with David has been impeccable. David explained the whole process, what will happen, when it should happen and what to expect within an expected time frame. It was evident that David had the experience and knew the process inside out. We were able to visit the property several times and nothing was too much trouble to find out or arrange. We felt there was very much a personal touch with David (Nothing was ever too much bother). In fact we’re not sure if David ever stops working!)
David shared his local knowledge of the area and amenities which we found very informative and helpful in our decision to buy our property. If you want a comprehensive, transparent and no nonsense service, David @ Hardings is the man for you.
During the latter part of the process, If it wasn’t for David practicing due diligence, keeping us informed, chasing enquiry’s regarding my Estate Agent and Solicitors, I think we would still be waiting to exchange contracts right now this minute. We could not have asked for more every single telephone call returned in a timely manner. Extremely Impressed with the service. Thank you David.
Tina - Buyer
04/08/2019
 
What a breath of fresh air .
Working with David at Hardings of Salisbury ,has certainly put my faith back into Estate agents(well this one in particular).
From the initial first contact, right through to handing in my keys to the property, the whole sale process has been almost effortless, and definitely stress free. His knowledge and advice on how to proceed was excellent,and the way he marketed the property with his fantastic photographs ,certainly made him stand out from the other Estate agents in the area.
I will certainly use him again in the future , and would recommend others to knock on his door first , to see what he can offer , before trying elsewhere.
Thank you for such a professional service David !!!
Mark - Vendor
01/08/2019
 
David Thompson from Hardings was so efficient, friendly, informative and generally very helpful. He always had time to talk things through with us and kept us informed of every step. In fact, most of the time, we received more information from him than from our own solicitors! We will definitely recommend him to anyone we know who needs a good Estate Agent.
Jane - Buyer
18/07/2019
 
You couldn’t ask for a more dedicated, hard working, friendly agent to sell your property. David’s communication and attention to detail throughout the process meant I knew exactly what was happening and when, meaning most of the stress was taken away.
Megan - Vendor
27/06/2019
 
The selling process was good David got me the price I needed and kept me informed every step of the way with emails or phone calls.He was always at the end of the phone if needed I would highly recommend Hardings
Gareth - Vendor
19/06/2019
 
I was convinced I didn't need an estate agent but after meeting David I was blown away by his understanding of the market, his approach and attention to detail. Not only did he obtain asking price, which was ambitious at a time where the market wasn't great, it was within a fortnight.

He showed great expertise and was incredibly reliable as our chain broke down, offering advice and taking control of the situation. Throughout the whole process he went above and beyond, at a stressful time it was great to have him in our corner providing regular updates and offering solutions.
Joey - Vendor
18/06/2019
 
David and his team were exceptionally helpful and efficient at every stage of the process. There quality of listing and marketing helped move the house faster than I could have possibly hoped for.
Professional yet congenial in comportment at every stage in the process, they made it easy to trust them and for me to sell my house.
I felt there long standing professional relationships with third parties was also a considerable boon to the process too.
I would highly recommend David and his team to anyone.
Martin - Vendor
10/06/2019
 
From the onset, Mr David Thompson showed a high level of professionalism shrouded by a warm caring manner that would lure any prospective buyer into a purchase confidently knowing that their best interests was his honest number one priority. Equipped with knowledge, David was always available to answer any questions at any time and wouldn't hesitate to go above and beyond in putting your mind to rest. I highly recommend David for the second to none outstanding service he provided, leading Hardings to a well respected standard in my books.
Chris - Buying agent
06/06/2019
 
David went above and beyond to help us find our new home. Nothing was ever too much trouble, and he helped us right the way through with advice and support until we moved, and was even in contact helping us the few days after. Couldn't have asked for a better service and would 100% use Hardings again and recommend him to anyone thinking of moving house.
Laura - Buyer
01/06/2019
 
Just wanted to express our wishes to David and team at Hardings, with his outstanding efforts to get our move pushed through when we had a hiccup in the chain. His professional manner and great insight to his chosen field. He showed a calming manner in what is a very stressful time, to get the deal done.
markh - Buyer
23/05/2019
 
David could not have been more helpful, in fact he is still helping and advising me post purchase - going the extra mile!
A gentleman - thank you.
Ian - Buyer
23/05/2019
 
We are a small property development company who has completed a build of 10 semi detached houses in Salisbury. After an unsuccessful launch with a large brand in the area and an unsuccessful few months after that we decided to give Milfords and another local independent (who I believe have the name of selling the most in the area) a shot at selling our remaining 8 properties. Hardings updates were and have been consistent throughout the whole process and by January this year 60% had gone under offer with Hardings scooping up all of the sales (and viewings). We decided after David had sold the 7th property that we only wanted Hardings to sell it and ended our agreement with the 2nd agent. I think what makes Hardings/David different is the effort and care they put in 24 hours round the clock they don't wait for the internet to do there work for them. We wouldn't use another agent in Salisbury and would recommend them if you are selling new or second hand.
Heatherdene - Vendor
22/05/2019
 
After receiving several valuations on our tenanted property we decided to instruct David at Hardings. This was not solely based on the valuation but was heavily influenced by the excellent levels of communication, quality of service and attention to detail it was clear we would receive from him. We were not disappointed.

Throughout the process David was always available to discuss any aspect of the sale. He kept us updated and always responded promptly to our many phone calls and emails; often late at night or over the weekend.

We were also very impressed by all of the assistance and advice he gave us regarding the house we were hoping to purchase, despite it not being one of his properties. David quite evidently has the best interests of the vendors in mind because it was him that enabled us to identify that selling our tenanted property was not the best option for us financially. This ultimately lost David his commission but is testament to how much he cares about his clients.

Should we ever decide to put the house back on the market in the future, David will be the first person we call. We highly recommend him to everyone in the Amesbury and Salisbury area.
Saunders - Vendor
11/02/2019
 
We decided to instruct David at Hardings to sell our property, both my husband and I have worked in the industry for a number of years and had high expectations for the service we wanted to receive. From the initial valuation where we felt our opinions were valued and respected by David to the extremely high standard of the details, we knew Hardings had been the right choice to market our home.
Our property sold within a week of actively marketing it which we were thrilled with. David then kept us fully informed of the outcomes of his weekly chases with all solicitors and buyers involved, taking an enormous amount of stress away.
We cannot recommend Hardings highly enough, excellent customer service, attention to detail and an incredibly smooth sales experience.
Michelle - Vendor
19/12/2018
 
We decided to sell our rental property and asked three agents to give us a valuation. We included Hardings as they had been managing the property successfully for us for a number of years although sales is a new venture for the business. We were 200 miles away so it was important to have excellent communication with the agent we chose. All of the valuations were in the same price bracket but it came down to actual interest in selling the property.....David Thompson was genuinely interested and this came through in all our dealings with him.

David took the time to chat through the property with us; he also built up a rapport with our tenants which helped with viewings. His description of the property for the particulars was very well written and quite different from the usual. We would have placed the property on the market at a lower price but David argued the case for his valuation and was proved correct!

Communication was excellent with regard to any viewings and subsequent feedback. The property was sold on the third viewing and completed in seven weeks due to David's diligence in following up all aspects of the sale and constant communication with both parties and solicitors. We would recommend David and Hardings to anyone wishing to sell their home in the Salisbury area.
Topkitkat - Vendor
18/12/2018
 
The purchase of our new home was not an easy procedure and we were very impressed with the services of David Thompson in all aspects of the purchase. Nothing was too much trouble and he was always available to answer queries and solve problems. Highly recommend.
Eric - Buyer
18/12/2018
 
Hardings were acting for the sellers of a property we bought and went the extra mile to secure the deal, enabling an initial viewing out of office hours then keeping us fully informed They guided the transaction to a swift and successful completion. Hardings were prompt, extremely helpful, proactive and friendly throughout and we have no hesitation in recommending Hardings.
Mr - Buyer
12/12/2018
 
From start to completion, David went above and beyond, providing the highest level of customer service and support throughout the whole process. David was always proactive and frequently engaged with all parties to ensure an efficient and timely sale. David's understanding and experience of the market and property, as well as his people skills and empathetic nature, is very much evident. This sets him aside from other agents and makes him a pleasure to work with, at what can be a stressful and daunting time. David offers a bespoke and tailored service to each individual client and I cannot recommend him highly enough - I couldn't have sold my property without him!
Emily - Vendor
12/12/2018
 
My husband and I have bought and sold many properties over the years but this purchase stood out from the rest by being the easiest by far! One of the reasons for this was Davids amazing level of communication. He kept us informed of everything that was going on and was very quick to let us know of any changes. He wanted all parties involved to feel confident and supported in this transaction, and we felt that we were at the forefront of his mind during the whole process. David also was aware that timing was of the essence for this purchase and he made sure that he kept things moving at a pace and everything ultimately went as smoothly as it possibly could have done. We wouldn't hesitate to recommend David and we will certainly use him again for any purchases and sales in the future.
Esther - Buyer
09/12/2018
 
My recent house purchase through Hardings was professionally and efficiently dealt with. David was in constant contact so that I knew exactly what was going on and he made sure that everything fell into place.
David its a big thank you from me , you said that you could make it happen and you did. You definitely go the extra mile.
Suzanne - Buyer
09/12/2018
 
We used Hardings as they were previously our letting agents. We relied on the advice given as to the asking price and it was set well above our expectation. An offer very close to the enhanced price was received and accepted within a matter of days of the property being marketed - resulting in an unexpected gain to us of approx. £5000.
The agent kept us fully informed and chased up any problems or delays throughout the process. There were some delays but none were caused by the agents or ourselves. Despite this the time from formally being advertised to completion was just over 2 months.
This is a new agency and deserves every success.
G - Vendor
22/11/2018
 
I have been very impressed with the service levels provided by David and his team. David managed to achieve a fantastic offer on our property that was higher than we had hoped for. The sales process was handled professionally throughout with regular feedback.

Sam has offered great advice and helped us secure a mortgage enabling us to purchase the house we wanted. He has acted swiftly and made the process as painless as possible.
Mr - Vendor
18/09/2013
 
I can only say that from beginning to end I have been most impressed with the way in which I have been kept in touch, telephone calls always answered and messages handed on. David and his team have been a pleasure to deal with.
Joy - Buyer
31/08/2013
 
Our house was well priced and advertised and sold within 4 days. Although we had some legal problems David Thompson both kept a close on progress and intervened where necessary to expedite the process. A very professional service.
John - Vendor
29/08/2013
 
David and his supporting team,
took the time to explain the buying
process. At every stage, he continued
to update us with the progress of the sale-
following a professional and ethical code of practice.
We felt reassured that the sale would be
completed, without any difficulties.
We would recommend selling or buying
a house with the Salisbury team.
Mr - Buyer
29/08/2013
 
When David took over the Salisbury branch it became an estate agency worth recommending! I cannot fault him for effort he worked tirelessly chasing solicitors and other agents involved, he also held the hand of the first time buyers that were buying our house.
Lisa - Vendor
28/08/2013
 
Our house was advertised expeditiously and immediately attracted attention with a sale coming within a matter of four days - and at an excellent price as far as we were concerned. There were a few difficulties in the process but we were delighted that Mr Thompson handled them speedily, professionally - and successfully. The price we wanted we got. The removal day we wanted we got and all the time we were aware that our interests were being carefully protected by the agents. Excellent, professional service and worth every penny.
John - Vendor
06/08/2013
 
We viewed a number of properties with David and his team before finding the property that we bought. Both David and Michael were very helpful arranging viewings and showing us round the property. The purchase of our property went through very smoothly.
Justine - Buyer
27/01/2013
 
From start to finish David and his team were highly professional and thoroughly involved in the sale of our property. Their communication at all times was clear and concise, which gave us confidence that their understanding of all matters was thorough and understood.

The full service provided by David and his team exceeded our expectations.
James - Vendor
21/12/2012
 
We are just about to complete on our first home and cannot thank David and his team enough for making the process so quick and painless! We had our offer accepted 6 and a half weeks ago and are completing tomorrow. This turnaround would not have been possible without David's tenacity and professionalism, chasing both solicitors to get things done. What has impressed us most is that David and his team did what they said they would, when they would, and any complications or delays were promptly explained to us. We couldn't have asked for a better service and feel that even though acting in the best interests of their client, they did all they could to help us too. We would not hesitate in recommending David to those wishing to sell or buy a home.
Louise - Buyer
01/12/2012
 
David and the team have an excellent network of prospective buyers which enabled them to sell my property extremely quickly. Not only this but their excellent negotiating enabled them to get a better price than I had expected. They've nurtured me through the whole sale process, keeping be informed all the way, and importantly have looked after my buyer in much the same way!
Will - Vendor
29/11/2012